RydFree Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you use a website. They help the website recognize your device and store certain information about your preferences or past actions. Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your device until they expire or are deleted, while session cookies are deleted when you close your web browser.

2. Information About Our Use of Cookies

Our website uses cookies and other similar technologies to distinguish you from other users of our website helping us to provide you with a good experience when you browse our site and also improving our website. Some of the cookies we use are essential for our website’s functionality. Our “website” includes this main site, all our associated sites, and our social media pages. We also use some non-essential cookies to collect information for website improvement. We also use cookies to enhance user experience and deliver the correct website version based on the user’s location. These cookies do not collect or store any personally identifiable information.

Cookies on this website help you navigate efficiently, perform certain functions, and collect site statistics without storing any personal information that could identify you individually without your permission.

We use third-party suppliers who may set cookies on our behalf in order to deliver their services. More information on these cookies and how to opt-out is provided below.

Please be aware that restricting cookies may impact the website functionality, potentially hindering key features. We strongly recommend allowing cookies from this website for a full-service experience.

3. How We Use Cookies

Cookies play an important role in helping us provide effective and secure services. Below is a description of the commonly used cookie types and their purposes:

Essential Cookies

Some cookies are essential for the operation of our website and services, these cookies make the site usable and secure by enabling basic functions like page navigation and access to secure areas of the website. We use those cookies in various ways, including:

• Authentication. To remember your login state, so you don’t need to log in repeatedly as you navigate through our website and dashboard.
• Fraud Prevention and Detection. Cookies and similar technologies that we deploy through our website help us learn things about computers and web browsers used to access the services. This information helps us monitor for and detect potentially harmful or illegal use of our services.
• Security. To protect user data from unauthorised access.
• Functionality. To keep our website and services working correctly, like showing you the right information for your selected location.

Preference Cookies

Preference cookies are used by us to remember your preferences and recognize you when you return to our services.

Analytics Cookies

We use analytics cookies to collect information about how you interact with our Website. These cookies help us understand user behaviour, monitor Website performance, and improve our services. For example, we use Google Analytics to analyse Website traffic, such as the number of visitors, the pages they visit, and the time spent on each page. The data collected by these cookies is aggregated and anonymous, meaning it does not personally identify you.

Advertising and Marketing Cookies

We use advertising and marketing cookies to deliver relevant advertisements and promotional content to you based on your interests. These cookies may track your browsing habits across different websites to build a profile of your interests. For example, we use the TikTok pixel to measure the effectiveness of our advertising campaigns and to serve you ads that are tailored to your preferences.

4.  Cookies Used on Our Website

Google Analytics Cookies: We use Google Analytics, a web analytics service provided by Google Inc (“Google”). Google Analytics uses cookies to help us analyse how visitors use our website. Google uses this information to evaluate your use of the Website, compile reports on Website activity, and provide other services related to Website activity and internet usage. For more information about Google Analytics, please visit Google’s Privacy Policy.

TikTok Pixel: We use TikTok Pixel to track user interactions with our website and to measure the effectiveness of our TikTok advertising campaigns. The TikTok pixel collects data such as device type, browsing activity, and interactions with our ads. This data is used to optimise our advertising efforts and deliver relevant content to you on TikTok. For more information, please review TikTok’s Privacy Policy.

The lawful basis for processing personal data via necessary cookies is our legitimate interest in maintaining and securing our website, making it available to you, and understanding visitor needs. Data processed by optional cookies includes but is not limited to:

•         the number of pages viewed;
•         the amount of time spent on the website;
•         number of users from a particular country;
•         device type.

The lawful basis for optional cookies is your consent, provided to us when you accept cookies via our website banner. By accepting the cookies, continuing to browse, or interacting with our website, you signify your consent to our use of cookies as described in this policy.

5. Your Choices Regarding Cookies

We do not collect personally identifiable information without your consent. However, if you wish to restrict or block the cookies that are set by this website, or indeed any other website, you can do this through your browser settings. The help function in your browser will guide you on how to do this. You can also decline to consent to optional cookies (in that case, no optional cookies will be placed on your device). However, please note that if you choose to disable cookies, some features of our Website may not function properly.

Alternatively, visit www.aboutcookies.org for comprehensive instructions on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies.

To the extent that the use of cookies on our website involves the processing of personal data, please see our website privacy notice for details of your rights as well as other information relating to how we protect your personal data.

6.  Disclosure of Your Information

In addition to the third parties referred to in the tables above, we may disclose personal data to:

• third parties, including cloud service providers, who provide a service to us.
• public authorities if required by law.
• a third party where we are under a legal obligation to transfer it to that third party or where we provide it on behalf of a client who is under such legal obligation.
• a prospective seller or buyer of any of our assets or business.
• a third party where it is necessary to protect the vital interests of the data subject or another natural person.

To the limited extent that it is necessary to transfer personal data, we will ensure appropriate safeguards are in place to protect the privacy and integrity of such personal data, including standard contractual clauses under Article 46.2 of the GDPR. Please Contact Us if you wish to obtain information concerning such safeguards.

7.  Data Subject Rights

You have rights related to your personal data, including access, rectification, erasure, restriction, objection, and data portability. In each case, these rights are subject to restrictions as laid down by law. The following is a summary of your rights:

• the right of access enables you to receive a copy of your personal data;
• the right to rectification enables you to correct any inaccurate or incomplete personal data we hold about you;
• the right to erasure enables you to ask us to delete your personal data in certain circumstances;
• the right to restrict processing enables you to ask us to halt the processing of your personal data in certain circumstances;
• the right to object enables you to object to us processing your personal data on the basis of our legitimate interests (or those of a third party); and
• the right to data portability enables you to request us to transmit personal data that you have provided to us, to a third party without hindrance, or to give you a copy of it so that you can transmit it to a third party, where technically feasible.

If you wish to exercise any of these rights, please contact us (see Contact Us below). We will respond to your request within one month. That period may be extended by two further months where necessary, taking into account the complexity and number of requests. We will inform you of any such extension within one month of receipt of your request. We may request proof of identification to verify your request. We have the right to refuse your request where there is a basis to do so in law, if your request is manifestly unfounded or excessive, or to the extent necessary for important objectives of public interest.

In limited circumstances (such as our use of social media), we may act as a joint controller with another party. In such circumstances, upon your request to exercise any of the above rights we will advise you if there is another controller who you should contact. Please note that any other joint controller will also have its own privacy policy and cookie policy.

8. Data Retention

We retain the data collected through cookies for only as long as necessary to achieve the purposes outlined in this Cookies Policy. The retention period for each cookie is determined by the specific function it serves on our website. Session cookies, which are temporary, remain on your device only while you are actively browsing our site. These cookies are automatically deleted when you close your browser, ensuring that no data from your session is retained once you end your visit.

On the other hand, persistent cookies are designed to enhance your experience by remembering your preferences and actions across multiple sessions. These cookies remain on your device even after you close your browser and are stored until they reach their expiration date or are manually deleted by you. The retention period for persistent cookies varies depending on their intended use, but we ensure that it does not exceed 12 months from the date of your last visit to our website. This time frame allows us to optimise your experience while maintaining the necessary safeguards for your data.

Our cookie retention practices are regularly reviewed to ensure compliance with applicable laws to protect your privacy. Any data that is no longer necessary for its original purpose is securely deleted. We also provide you with the ability to manage or delete cookies at any time through your browser settings. If you have any further questions about our data retention practices or require information, please do not hesitate to contact us (see Contact Us below).

9.Security of Your Data

We are committed to protecting the security of your personal data. To safeguard your information from unauthorised access and use, we employ a variety of security technologies and procedures. We offer the use of secure servers like AWS and Google Cloud and SSL certificates and https are used during personal data transmission, protected with TLS v1.2+. Managed services are used to ensure the physical security of server locations. All personal data stored on AWS and GoogleCloud, with physical security described in AWS and GoogleCloud T&Cs, respectively. While we strive to adhere to the highest standards of data security, it is important to note that no physical or electronic security system is completely secure. We cannot guarantee the absolute security of our database, nor can we ensure that the information you provide will not be intercepted during transmission over the internet.

We have implemented robust internal guidelines and protocols to ensure that your privacy is safeguarded at every level of our organisation. This includes ongoing reviews and updates to our security policies and the adoption of new technologies as they become available. Where we have given you a password which enables you to access certain parts of our website, you are responsible for keeping that password confidential. We ask you not to share your password with anyone.

10.Transmission Risks

While we are committed to protecting your personal data and take every precaution to ensure its security, we cannot guarantee the safety of data transmitted to our website. Any transmission of personal data is at your own risk. Once we review your personal data, we utilise appropriate security measures to prevent unauthorised access.

11.Your Responsibility

Your cooperation in maintaining the security of your personal data is crucial. Please ensure that you keep your login credentials confidential and report any unauthorised access to us immediately. Regularly update your passwords and avoid using the same password across multiple platforms to further protect your personal information. Be cautious of phishing attempts and avoid clicking on suspicious links or providing your personal information to unverified sources.

12.Managing and Disabling Cookies

If you wish to remove existing cookies from your device or block future cookies, you can do this using your browser options. If you want to block future cookies being placed on your device, you can (i) decline to consent to optional cookies; or (ii) adjust your browser settings. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our website.

Most web browsers give you some control over cookies through the browser settings. However, turning cookies off may interfere with your browsing experience.

For detailed instructions on how to manage and disable cookies, visit the browser developer’s website. If you use more Devices and/or browsers you will need to disable cookies on each Device and on each browser separately.

Find out how to manage and disable cookies on popular browsers:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Microsoft Internet Explorer
• Opera
• Apple Safari

For our users in the United States, local guidelines and resources can provide additional assistance. Visit the Information Commissioner’s Office (ICO) for government guidance on online safety and privacy. Additionally, you can also visit the National Cyber Security Centre (NCSC) to learn more about how to manage website cookies or for advice on protecting your data and information.

13.Changes to This Policy

We reserve the right to change this Cookie Policy from time to time at our sole discretion to reflect changes in our practices or legal requirements. If we make any changes, we will post those changes on this page. However, if we make material changes to this Cookie Policy we will notify you by means of a prominent notice on our website prior to the change becoming effective. We encourage you to review this policy periodically to stay informed about how we use cookies.